Shipping policy

Thank you for shopping with Grouve. We are committed to delivering your order quickly and efficiently.

Free Shipping

We offer Free Shipping on all orders.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is 3–5 business days. While we aim to deliver within this timeframe, delays may occasionally occur due to weather, carrier issues, customs procedures, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. Grouve is not responsible for delays or lost shipments resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: support@grouve.shop

Website: www.grouve.shop